Privacy Policy

Privacy Policy for Hey George

Last Updated: 9 December 2024

Welcome to Hey George Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.heygeorge.co.za , or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

  1. Information We Collect

We may collect the following types of personal and non-personal information:

1.1 Personal Information

  • Name, surname, and contact details (e.g., email, phone number).
  • Billing information (e.g., credit card numbers, billing addresses).
  • Account information (e.g., username, password).
  • Demographic information (e.g., age, gender, location).
  • Communication records (e.g., queries, customer service requests).

1.2 Non-Personal Information

  • Browser type, IP address, device type.
  • Cookies, pixel tags, and similar tracking technologies.
  • Browsing behavior, including pages visited, time spent on pages, and referring URLs.

1.3 Sensitive Personal Information

In specific cases, we may collect sensitive data (e.g., health information, racial or ethnic origin), with your explicit consent or as required by law.

  1. How We Collect Your Information

We collect information:

  • Directly from you when you fill out forms, register, or engage with our services.
  • Automatically through cookies, tracking technologies, and server logs.
  • From third parties (e.g., advertising networks, analytics providers).
  1. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To process orders, provide services, and fulfill contractual obligations.
  • Communication: To send updates, newsletters, or promotional materials (you can opt out at any time).
  • Analytics and Improvement: To monitor website performance, enhance user experience, and improve services.
  • Legal Compliance: To comply with legal obligations and enforce our terms.
  • Security: To detect and prevent fraud, abuse, or unauthorized access.
  1. Sharing Your Information

We may share your information in the following ways:

  • Service Providers: With third-party vendors who assist in service delivery, payment processing, or analytics.
  • Legal Obligations: With government agencies or courts as required by law.
  • Business Transactions: In case of mergers, acquisitions, or asset sales.

We do not sell, trade, or rent your personal information to third parties.

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand user behavior. You can manage your cookie preferences through your browser settings.

  1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

  1. Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure.

  1. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Access: Request details about the information we hold about you.
  • Rectification: Correct inaccuracies in your personal data.
  • Erasure: Request deletion of your personal data (subject to legal obligations).
  • Objection: Opt out of certain data processing activities.
  • Data Portability: Request transfer of your data to another provider.
  • Withdraw Consent: Withdraw any consent given for data processing.

To exercise these rights, contact us at [Insert Contact Email].

  1. Cross-Border Data Transfers

Your data may be transferred and stored on servers located outside your country. We ensure these transfers comply with applicable laws and provide adequate safeguards.

  1. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices or content of these services. Please review their privacy policies before engaging with them.

  1. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected such information, contact us immediately.

  1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates.

  1. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

  • Email: info@heygeorge.co.za
  • Phone: +27611042746
  • Address: Durban, South Africa , 4001

This Privacy Policy is governed by the laws of South Africa, including compliance with the Protection of Personal Information Act (POPIA).

 

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